creafreelancia

gdpr

GDPR

 

GDPR Privacy Policy for Creafreelancia.com

Creafreelancia.com is committed to protecting your personal data and respecting your privacy in compliance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, store, and protect your personal information.

1. Data Controller

The data controller for Creafreelancia.com is:
Creafreelancia.com
Email: contact@creafreelancia.com

2. Data We Collect

We may collect and process the following personal data:

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Information: Billing details necessary for processing payments.
  • Account Information: Username, password, and preferences if you register an account.
  • Usage Data: Information about how you use our website, such as IP address, browser type, and interaction data.
  • Design Preferences: Information you provide to customize or request design services.

3. How We Use Your Data

We process your data for the following purposes:

  1. To provide and deliver the design services you request.
  2. To process payments and issue invoices.
  3. To communicate with you about your orders, inquiries, or support requests.
  4. To improve and personalize your experience on our website.
  5. To comply with legal obligations.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: When you explicitly agree to provide your data (e.g., by filling out a contact form).
  • Contractual Necessity: To fulfill a contract or deliver requested services.
  • Legitimate Interests: For business purposes, such as improving our services, provided these interests do not override your rights.
  • Legal Compliance: To meet legal obligations (e.g., tax laws).

5. Sharing Your Data

We do not sell or rent your data. However, we may share your data with:

  • Service Providers: Third parties that assist us in delivering our services (e.g., payment processors, hosting providers).
  • Legal Authorities: When required by law or to protect our legal rights.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  1. Access: Request a copy of the personal data we hold about you.
  2. Rectification: Request correction of inaccurate or incomplete data.
  3. Erasure: Request deletion of your data, subject to legal requirements.
  4. Restriction: Request restriction of data processing.
  5. Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
  6. Objection: Object to the processing of your data for certain purposes, such as marketing.
  7. Withdraw Consent: Withdraw your consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at contact@creafreelancia.com.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

8. Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or disclosure.

9. Cookies and Tracking

We use cookies and similar tracking technologies to improve user experience and analyze website traffic. For more information, please refer to our Cookie Policy.

10. Contact Us

If you have any questions about this GDPR policy or how your data is handled, please contact us at:

Email: contact@creafreelancia.com

This policy was last updated on 16/11/2024. We may update this policy periodically, and we encourage you to review it regularly.